Book With Flexibility and Peace of Mind In Times of Covid-19*
Aqua Expeditions has revised their terms and conditions for all bookings made in 2022 with the aim of offering flexibility and peace of mind for guests’ future travel plans. The flexible booking conditions allow for the rebooking and postponement of a trip free of charge in case they experience COVID related travel restrictions, so you may experience a truly authentic and memorable Aqua Expeditions journey.
Booking Policy
For confirmed bookings a deposit of US$ 400 per person is required to confirm the booking. Reservations made 90 days or less prior to departure: A full, non-refundable payment is required to confirm the booking.
Reservations & Payments
a) Reservations made 90 days or less prior to departure: A full, non-refundable payment is required to confirm the booking.
b) Reservations made 91 days or more before departure: A deposit of US$ 400 per person is required to confirm the booking. The final balance is required 90 days prior to departure. If the payment is not received on time, the space(s) will be automatically released.
Group Reservations & Payments (8 or more passengers)
a) Reservations made 121 days or more prior to departure: An initial deposit of US$ 400 per person is required to confirm the booking, with a second deposit of US $400 per person 120 days before departure. The final balance is required 90 days prior to departure.
b) Reservations made 120 days to 91 days prior to departure: A deposit of US$ 800 per person is required to confirm the booking. The final balance is required 90 days prior to departure.
c) Reservations made 90 days or less prior to departure: A full, non-refundable payment is required to confirm the booking.
Flexible Terms & Conditions For New Bookings
Aqua Expeditions offers to postpone the booking to any date in the next 12 months from original date of departure in the same destination without any administration fees.Possibility to transfer to another vessel with full deposits deducted from final payment. The final payment will be adjusted according to the Aqua vessel chosen, the time of the year and departure selected.
All payments received will be transferred to the new, rescheduled booking. In case a travel date cannot yet be determined, Aqua will extend a voucher for a future travel credit, equal to the dollar amount paid. The voucher must be redeemed within 12 months from the original date of departure and can be applied towards any destination, vessel, or duration.
Flexible Terms & Conditions For Existing Deposits & Fully Paid Bookings
Aqua Expeditions offer to postpone the booking to any date in the next 12 months from original date of departure in the same destination and on the same vessel without charging any administration fees or penalties. We provide the guarantee of “No rate change”, with no additional fees for the postponed trip if choosing the same cruise duration and vessel. Possibility to transfer to another vessel with full deposits deducted from final payment. The final payment will be adjusted according to the Aqua vessel chosen, the time of the year and departure selected.
All payments received will be transferred to the new, rescheduled booking.In case a travel date cannot yet be determined, Aqua will extend a voucher for a future travel credit, equal to the dollar amount paid. The voucher must be redeemed within 12 months from the original date of departure and can be applied towards any destination, vessel, or duration.
Disclaimer For New Bookings
Entry requirements from the local governments in the destinations where Aqua Expeditions operates are continually changing and are impacting our ability to operate. In confirming travelers’ booking, they accept that Aqua Expeditions may be forced to change their departure date if operating is not possible due to restrictions imposed by the governing travel authorities in Peru, Indonesia, Vietnam and Cambodia. In this instance, the flexible booking conditions outlined will apply.Name Change Policy
Aqua Expeditions permits guests to change their names to other travelers’ names without penalty.
Water Levels & Itineraries
Itineraries are subject to change due to weather conditions and time of year and thus, navigation times and excursions may need to be modified at the captain’s discretion. All times indicated are approximate and are also subject to change. At times embarkation and disembarkation points for guests may need to be modified. We will make every possible attempt to minimize disruption to travel plans. Aqua Expeditions will make every reasonable attempt to cover cost of transferring guests to and from original port of embarkation.
Medical & Health
Guests should be in good physical health in order to be able to make the most of their cruise. Exploring the area involves the use of small, motorized skiffs and zodiacs and at times may include some wet landings. Daily excursions may include walking on irregular terrain and getting in and out of the skiffs and zodiacs occasionally requires some physical effort. Walking excursions may last up to one hour or more. Malaria medication and yellow fever shots are not required for travelers coming into any region Aqua Expeditions operates in; however, they are recommended. Please consult your physician.
Trip Cancellation Insurance
Travelers are strongly advised to purchase trip cancellation insurance, which will reimburse the cost of air tickets and other non-refundable trip payments. International medical, baggage loss, and delay insurance are also recommended. Aqua Expeditions assumes no liability for lost or stolen personal belongings.
Vessell Replacement
Aqua Expeditions reserves the right to substitute another vessel if considered necessary (i.e. force majeure or mechanical failure). If the travelers do not take this option, Aqua Expeditions reserves the right to cancel the trip upon a refund pro rata per cruise night not used or, as an alternative, will offer credit toward a future cruise on any Aqua Expeditions cruise.
Dietary Needs
Aqua Expeditions should be contacted at least 30 days prior to embarkation regarding travelers’ specific dietary needs. Every effort will be made to cater to special dietary needs, and to accommodate special requests, subject to a given product’s availability.
Travelers’ Responsibilities
Travelers have responsibilities toward both their fellow passengers and the Aqua Expeditions’ crew. Every passenger should review the conditions contained in the trip itinerary, observe all safety requirements on board and on excursions, and act in an appropriate and respectful manner toward the crew members and their fellow travelers.
**In the event of cancellations, wire fees and credit card fees will be deducted when calculating refunds.
