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Cookies Policy

About Cookies & Website Usage

When you visit our website, we use cookies. Cookies are small text files placed on your computer by us or our partners. Cookies allow us to identify the computer or device you’re using to access our websites – but we can’t identify you personally. This information is sent back to our systems as you move around our website.

Cookies are unique to the web browser you’re using – so if you’re using a desktop computer as well as a mobile, different data will be collected for each. You can find more information on the about cookies website at www.aboutcookies.org.

Cookies can be set by the owner of the website you’re on. These are known as 1st Party Cookies.

We may in the future choose to use 3rd Party Cookies that can be set by partner websites (we do not at this time).

Only the owner of the cookie can see the anonymous information it collects.

You can choose to accept all cookies, reject 3rd Party Cookies or reject all cookies by changing your internet browser settings. If you don’t accept cookies, some features of our website won’t work. For example, you won’t be able to make a booking, save to a wish list, or create an account.

You can set up your web browser to refuse cookies, but this means you won’t be able to book on our website or use all of its features.

By using our website, you agree to us using cookies as set out in this statement. 

We use the following cookies:

  • Strictly necessary cookies – These are cookies that are required for the operation of our website and will also allow you save wishlists, make a travel booking or listing, and they enable us to fulfil your requests.
  • Analytical or performance cookies – These allow us to recognize and count the number of visitors to our website, and to see how visitors move around our website when they are using it. These cookies help us to improve the way our website functions, for example, by ensuring that users are finding what they are looking for easily. We use Google Analytics, which uses cookies to help us to analyze how users use the site. You can find out more about how these cookies are used by visiting the Google Safety Center
  • Functionality cookies – These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences (for example, your choice of language or region and your choice of currency).
  • Targeting cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. At this time, we do not share this information with third parties for this purpose. We may adjust our practices from time to time, so check this whenever you have a question as to whether or not we have changed our policies.

We use cookies for the following purposes; 

  • Storing – anything you have put into your account or wish list. This allows you to book trips with us and to also personalize your travel itinerary.
  • Collecting information – This means we can learn more about how you use our website so we can improve our products and online experience.
  • Tailoring your experience – Cookies allow us to provide you with information, products and services that we think you’ll find interesting.
  • Making our marketing relevant- We can show you relevant offers and promotions on our own websites and through our advertising networks.
  • Third Party / Embedded Content Sites: These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from YouTube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.
  • Security – We use these cookies to help identify and prevent potential security risks.

We may use cookies to find out more about how you use our website – like the searches you make and your preferences. We use this information to:

  • Make it possible for you to use our website
  • Show you information and offers that are relevant to you

 

Third Party / Partners /Embedded Content Sites

Facebook –  https://www.facebook.com/policies/cookies/

Instagram – https://help.instagram.com/1896641480634370

 

Controlling Cookies

Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly.

​To find out more on how to manage and delete cookies, visit aboutcookies.org.

For more details on your choices regarding use of your web browsing activity for interest-based advertising you may visit the following sites:

 

IE: https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Desktop&hl=en   

Firefox: https://support.mozilla.org/en-US/products/firefox/privacy-and-security

FYI – we don’t care about your web browsing activity outside of our website. We also don’t care to know all of your internet habits, what products you buy and what time of day you’ll most likey do something. We provide this information as a courtesy to you and because it keeps us legit! 

If you have any questions about this Cookies Policy or are concerned about how we have handled the information we receive from cookies, we would like to hear from you.

​You can contact our Privacy Officer by:

  • calling us at +1 512 348 7622

  • emailing us at privacy@soulfreetravels.com

  • Our Privacy Officer will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will always aim to ensure that your query or complaint is resolved in a timely and appropriate manner.

Keeping our cookie statement up to date

We update our cookie statement from time to time to keep you informed. If we decide to use cookies differently for any particular reason we will, of course make these changes here. It is your responsibility to check back if you need to. 

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